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Home/Factory Materials/Cadillac/ In-House Correspondence/

June 1966 Cadillac Service Roundtable Book - "What Would You Say?"

Service Roundtable Summary Book - June 66-10 (June 1966)

These Craftman's League Books were used to educate sales and service personnel on the appropriate ways to deal with customers. This one, chauvinistic by today's standard, coached personnel on how to deal with the different attitudes and issues of women in the purchase a servicing of Cadillac cars.

 

 
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Service Roundtable Summary Book 66-10
1966_Cadillac_Service_RT_Summary_Book.pdf